Random fixtures come on after I close LumiDesk.

[scross1276]

We've been using LumiDesk at our church for two weeks now, but have a constant problem of random fixtures coming on if LumiDesk is closed for any reason. The main problems with this are lekos and par cans plugged into dimmer packs, not intelligent fixtures. How do we get around this problem? Nothing comes on after turning off our old ETC light board when we test the system by plugging the cable back into that board. Whatever it is seems to be caused by signals sent out by LumiDesk as it's closed.

Any ideas?

[lumidesk]

Hello, thanks for your message. Can you email me your interface serial number at [email protected] please?
Thanks

[scross1276]

This has been fixed. The issue was the micro SD card that came with my Ultimate interface had a sample program on it. That program kicked in automatically each time the software was closed. I removed the card and closed the program, then no lights came on, and the interface readout says "OFF."

Thanks for the help LumiDesk support!