Remote tab is not active (grayed out)

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rsoule
Posts: 2
Joined: Wed 6 Sep 2017 19:57

Remote tab is not active (grayed out)

Post by rsoule »

When Lumidesk is launched with the SuSh- DS plugged in the to PC, the remote tab is not active.

If Lumidesk launched correctly when the SUSHI0DS is unplugged from the PC. I am able to open Easy Remote Designer, create and save a layout, download it to an iPad and control the live scenes interface. (no DMX)

SUSHI-DS Serial 827071
Lumisdesk Beta Mar 24 2017

lumidesk.support
Posts: 40
Joined: Mon 20 Jun 2016 19:29

Re: Remote tab is not active (grayed out)

Post by lumidesk.support »

Hello,

Can you please open your software. Click on the Configuration tab. Click on Hardware. Please take a screenshot of the window and send it to me here.

rsoule
Posts: 2
Joined: Wed 6 Sep 2017 19:57

Re: Remote tab is not active (grayed out)

Post by rsoule »

Emailed screen captures to rma-ameri@nicolaudie.com per the support link.

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