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usisng a Showtec Sunstrip with Lumidesk

Posted: Fri 30 Dec 2016 23:03
by cobalt2
Hi

I tried to program chases for a sunstrip with the FX manager :
Only have 7 dimmers and not in the correct order

Read on this forum, from a topic from 2014, to try and set the fixture like a matrix

So I did

Seems to be the solution BUT there is a glich

The N°1 lamp of the matrix will ALWAYS be part of the selection. If you select the Lamp N°3 for instance, and move the dimmer, the N°3 lamp will dim up and down alright... but so will the N°1 lamp...

Whatever selection you make, the same command is sent to the first channel...

I tried with the sunstrip SSL profile AND with a generic dimmer single chanel... same thing...


Any idea ? seems to be a bug though, as the first canal is alway solidary of any other chanel, as you can see on the SLIDERS interface if you open it while tweeking...

Thanks for any help you can provide... I have 8 of this bad boys to program :)

Regards
Stephane

Re: usisng a Showtec Sunstrip with Lumidesk

Posted: Tue 3 Jan 2017 14:07
by lumidesk.support
Hello,

Can I please have the full name of the Sunstrip and the maker of the lights so I can test here.

Thank you.

Re: usisng a Showtec Sunstrip with Lumidesk

Posted: Tue 3 Jan 2017 16:55
by cobalt2
Sure :

SHOWTEC Sunstrip active DMX MKII

If you need any other reference, let me know...

Regards

Stephane

Re: usisng a Showtec Sunstrip with Lumidesk

Posted: Tue 3 Jan 2017 21:07
by lumidesk.support
I am not getting that error here. Can you please send me a copy of your show?

Re: usisng a Showtec Sunstrip with Lumidesk

Posted: Wed 4 Jan 2017 23:09
by cobalt2
Hi

sure ! How ? I tried on the email rma-america... but I received an automated answer... Is there another email I can use ?

Re: usisng a Showtec Sunstrip with Lumidesk

Posted: Thu 5 Jan 2017 13:40
by lumidesk.support
Yes, you can email it to [email protected]. Thank you.

Re: usisng a Showtec Sunstrip with Lumidesk

Posted: Fri 6 Jan 2017 12:51
by cobalt2
E-mail sent with two atached files :)