Ultimate will not initiate

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rconville
Posts: 2
Joined: Sun 29 Apr 2018 19:30

Ultimate will not initiate

Post by rconville » Mon 5 Aug 2019 22:50

When I hooked up my Ultimate to the PC that had been operating it on an off for the past two years, it will not initiate and move from "AO1" to PC" The system appears to connect and identify the firmware in the Ultimate, but will not do the firmware update that it is asking me to do. It also, obviously, will not control the lighting rig from the unit. Nothing that I can think of has changed since the last time I hooked it up. The communications lights blink just like normal, like I said, it appears that the configuration software cab read it and get the data of of it, it just will not initialize with the software... Any ideas?

Thanks,
Richard

lumidesk.forum
Posts: 89
Joined: Tue 26 Mar 2013 17:28

Re: Ultimate will not initiate

Post by lumidesk.forum » Mon 19 Aug 2019 13:09

Hello,

Can you tell me the version of the lumidesk software are you using? also the firmware version on your Ultimate?.

Kind regards;

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