Some questions about Lumidesk

This section allows you to ask questions about LumiDesk's products.
Chris
Posts: 26
Joined: Thu 6 Jan 2011 22:24

Some questions about Lumidesk

Post by Chris »

Hello,

I'm Chris from Germany and a few month ago, I bought the Lumidesk Live Interface.
I downloaded the Lumidesk version of 2011/01/4 and updated the firmware to 1.07
It's my first DMX software and I'm very glad that I have decided on Lumidesk.
Now I have some questions about the software and the interface.


1) Is there any different between the Lumidesk- and Lumidesk Beta version?

2) When I open the Objects library of the 3D visualizer and select one object I cannot see it in the preview window.
There are only numbers and letters. Before I downloaded the Version 2011/01/4 it was ok!!!

3) Sometimes the LED_DMX 1 is illuminated and sometimes it's not.
What's the normal case?

It would be great if somebody could help me.

Many Greetings
Chris
lumidesk
Administrateur du site
Posts: 277
Joined: Fri 23 Apr 2010 09:00

Re: Some questions about Lumidesk

Post by lumidesk »

Hello Chris,
thanks for your post.

To asnwer your questions.

1. The Beta version is a test version with new functions, after a little testing time the Beta version become the official version.

2. The 3D visualisation was updated, I need to double check what it's causing this problem I will foward that to the 3D developper.

3. LED DMX 1, you mean the red LED on the usb/dmx dongle? what version of interface do you have?

Thanks
Julien CHEVALIER
LumiDesk Manager

Website : http://www.lumidesk.com
Chris
Posts: 26
Joined: Thu 6 Jan 2011 22:24

Re: Some questions about Lumidesk

Post by Chris »

Hello Julien,

Thanks for the quick answer.

I think the version is SIUDI8 V1.1 Lumidesk Live.
Before I updated the firmware only the LED_DMX2 was illuminated;
Now LED_DMX1 and LED_DMX2 are both illuminated.

Thanks
lumidesk
Administrateur du site
Posts: 277
Joined: Fri 23 Apr 2010 09:00

Re: Some questions about Lumidesk

Post by lumidesk »

Hello,
do they blink?
Thats mean on the hardware settings the 2 universes are affected and the interface send DMX on both.

Thanks
Julien CHEVALIER
LumiDesk Manager

Website : http://www.lumidesk.com
Chris
Posts: 26
Joined: Thu 6 Jan 2011 22:24

Re: Some questions about Lumidesk

Post by Chris »

The LED_DMX 2 is blinking.
The LED_DMX 1 is not blinking it;s illuminated

Thanks
Chris
lumidesk
Administrateur du site
Posts: 277
Joined: Fri 23 Apr 2010 09:00

Re: Some questions about Lumidesk

Post by lumidesk »

Hello Chris,
can you post a screenshot of the "Hardware Settings" window please
Thanks
Julien CHEVALIER
LumiDesk Manager

Website : http://www.lumidesk.com
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