My Dongle Died

This section allows you to ask questions about LumiDesk's products.
main1event
Posts: 44
Joined: Fri 31 Dec 2010 21:22

My Dongle Died

Post by main1event »

Is it possible to repair a Dongle ? Strange, I used my Dongle one day and worked fine and the next day nothing. If it can be repaired, is it possible for a expedited repair?

Thank You !!!!
CMBDJ
Posts: 250
Joined: Fri 30 Apr 2010 13:10
Location: Tyler, Texas
Contact:

Re: My Dongle Died

Post by CMBDJ »

I had an issue with mine a loooooong time ago. I sent it in and Julian had it returned in about a week I think....maybe a little more than a week.
Casey Brown
Tyler Uplights / CMB Music Productions
Lumidesk Dealer
http://www.tyleruplights.com
hot-chili
Posts: 131
Joined: Thu 4 Nov 2010 11:30
Location: Exmouth, Devon UK

Re: My Dongle Died

Post by hot-chili »

What dongle ? do you mean the lumidesk hardware box ?
Simon Hughes
Lumidesk Ultimate
Devon, UK
http://www.hot-chili.co.uk/
main1event
Posts: 44
Joined: Fri 31 Dec 2010 21:22

Re: My Dongle Died

Post by main1event »

yes, the hardware box. I have the ultimate version.

Julian any chance you can repair it? I opened up to see if any damage was done to the board and it looks completely fine.
lumidesk
Administrateur du site
Posts: 277
Joined: Fri 23 Apr 2010 09:00

Re: My Dongle Died

Post by lumidesk »

Hello, yes we can repair it, just send me an email : [email protected]
with the serial number

Thanks
Julien CHEVALIER
LumiDesk Manager

Website : http://www.lumidesk.com
main1event
Posts: 44
Joined: Fri 31 Dec 2010 21:22

Re: My Dongle Died

Post by main1event »

Thank You Julien,

This meant a great deal to me.
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