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Lumidesk 13 dec 2010 software crashes
Posted: Thu 30 Dec 2010 15:28
by hot-chili
Hi
I am using dec 13th version of lumidesk with the ultimate controller, I am trying to get the midi side of things to work but it keeps crashing the software.
I am using it on a sony vaio - intell 1.7 Ghz cpu with a gig of ram with XP SP3 installed.
Please help if posible as I have a show tomorrow eve !
Cheers
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Fri 31 Dec 2010 12:28
by lumidesk
Good morning SImon, can you describe what you are doing step by step so I can reproduce it?
Thanks
Julien
LumiDesk
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sat 1 Jan 2011 15:45
by hot-chili
Hi Julien
Firstly I must say Happy new year to you.
Would it be possible for you to have a remote session tomorrow as it just crashes for no reason ( a right pain last night ! )
We did start looking at it a while back as you said it was a XP issue, but we did not take it any further.
Let me know if you can do a remote session so I can get the laptop and lumidesk hardware set up
Cheers
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sat 1 Jan 2011 15:59
by lumidesk
Happy new year Simon,
please contact me on monday by email :
[email protected] when you are ready for the remote session
Thanks a lot
Julien
LumiDesk
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sat 1 Jan 2011 16:19
by hot-chili
Hi Julien
Ok will do - Enjoy your weekend
Have you had any time to give my effects manager wish topic any thought ?
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sat 1 Jan 2011 16:21
by lumidesk
not yet sorry
I was in vacation the past week
I will take care of that next week
Thanks
Julien
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sat 1 Jan 2011 17:38
by hot-chili
Thanks - Will look forward to trying it out
Cheers
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sun 2 Jan 2011 17:18
by CMBDJ
Simon...if te auto save is on...you will have a crash at the time your selected for the auto save. Disable that feature and the program will run fine.
Re: Lumidesk 13 dec 2010 software crashes
Posted: Sun 2 Jan 2011 23:00
by hot-chili
Hi Casey
Thanks for the heads up on this, I will check it out tomorrow I am 90% sure I do have auto save on, Jullien will be having a remote session onto my laptop so hopefully we can get a fix for this.
Will let you know what happens
Cheers
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Mon 3 Jan 2011 13:21
by lumidesk
If it's the autosave, please download the Beta version I already fixed the problem
Let me know ASAP
Thanks
Julien
LumiDesk
Re: Lumidesk 13 dec 2010 software crashes
Posted: Mon 3 Jan 2011 14:42
by hot-chili
Hi Julien
Sorry I have not managed to get on here sooner, I have been so busy this morning and will be going back out again shortly
I will try the new software this eve or tomorrow and let you know
Thanks for your speedy work
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Tue 4 Jan 2011 17:39
by hot-chili
Hi Julien
The Auto save was the problem, as your beta version has fixed the issue
Thanks
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Tue 4 Jan 2011 18:32
by lumidesk
Perfect! Actually I'm putting a new release version too
Thanks
Re: Lumidesk 13 dec 2010 software crashes
Posted: Tue 4 Jan 2011 23:11
by hot-chili
Hi Jullien
Thanks for the e-mails today I look forward to working with you tomorrow
Thanks
Simon
Re: Lumidesk 13 dec 2010 software crashes
Posted: Wed 5 Jan 2011 13:18
by lumidesk
Good morning, I just updated the online versions, I fixed the autosave problem
Thanks
Re: Lumidesk 13 dec 2010 software crashes
Posted: Wed 5 Jan 2011 16:12
by hot-chili
Hi Jullien
All downloaded and seams to be quite stable as it has not crashed yet !!
Cheers
Simon