LumiDesk Forum

I was at a show this weekend using Lumidesk Ultimate and it crashed several times through the night. My connection is via CAT5 direct to a dedicated router and my PC connects wirelessly to the router.

I've been testing Lumidesk in DEMO mode at my office today and it has been crashing shortly after 40 minutes. My OS is Windows 11 and below are some details from the event viewer.

Is there anyone here to support Lumidesk users? I thinks there's been a lot of changes.

+ System

- Provider

[ Name] Windows Error Reporting
[ Guid] {0ead09bd-2157-539a-8d6d-c87f95b64d70}

EventID 1001

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2023-09-05T19:52:26.8563292Z

EventRecordID 16717

Correlation

- Execution

[ ProcessID] 15576
[ ThreadID] 17980

Channel Application

Computer 2020-06

- Security

[ UserID] S-1-5-18


- EventData

Bucket 1700874736419447838
BucketType 1
EventName APPCRASH
Response Not available
CabId 0
P1 LumiDesk.exe
P2 1.0.0.1
P3 60aeb27a
P4 StackHash_e529
P5 10.0.22621.2134
P6 cfd48485
P7 c0000374
P8 PCH_31_FROM_ntdll+0x0007672C
P9
P10
AttachedFiles \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9a7bff47-8217-44e6-b473-ddbbfdf843e1.tmp.WERInternalMetadata.xml
StorePath \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_LumiDesk.exe_f0e5e7ed3fe7f2358165ab2c5b9dfcd2717410_8911f08e_d079dcef-9a6a-4954-b76b-cce295f41f0f
AnalysisSymbol
Rechecking 0
ReportId b108ce98-886c-44d0-ab45-2ba9f233b310
ReportStatus 268435456
HashedBucket a1f4d5bcaf2d57c3279ab88fa7b7a41e
CabGuid 0