latest upgrade problems

This section allows you to ask questions about LumiDesk's products.
missbethany3302
Posts: 36
Joined: Thu 12 Jan 2012 23:42

latest upgrade problems

Post by missbethany3302 »

Since the new upgrade I'm having a couple of problems.

1. after working on the desktop and switching back and forth from desktop to live, I find that sequences stop working and I have close the software and restart it. It happens several times during programming.

2. I'm also finding that the software is locking itself out and I get the not responding please close and it takes several tries to get the software to open.

Not sure if it didn't download correctly or what but its getting very tiresome to have these problems right now.

any thoughts?
CMBDJ
Posts: 250
Joined: Fri 30 Apr 2010 13:10
Location: Tyler, Texas
Contact:

Re: latest upgrade problems

Post by CMBDJ »

Still having problems?
Casey Brown
Tyler Uplights / CMB Music Productions
Lumidesk Dealer
http://www.tyleruplights.com
missbethany3302
Posts: 36
Joined: Thu 12 Jan 2012 23:42

Re: latest upgrade problems

Post by missbethany3302 »

yes I am still having problems, it takes several tries to get Lumidesk to open
CMBDJ
Posts: 250
Joined: Fri 30 Apr 2010 13:10
Location: Tyler, Texas
Contact:

Re: latest upgrade problems

Post by CMBDJ »

I found I had to restart Lumidesk a few times this past Saturday night when we were setting up. Julien! Where are you??
Casey Brown
Tyler Uplights / CMB Music Productions
Lumidesk Dealer
http://www.tyleruplights.com
Chris
Posts: 26
Joined: Thu 6 Jan 2011 22:24

Re: latest upgrade problems

Post by Chris »

I have problems too.
Sometimes when I switch from live mode to desktop mode i cannot control some fixtures.
Then I have to restart lumidesk.
CMBDJ
Posts: 250
Joined: Fri 30 Apr 2010 13:10
Location: Tyler, Texas
Contact:

Re: latest upgrade problems

Post by CMBDJ »

I got a reply from Julian. He is in Germany right now. He suggested to try the current beta version.
Casey Brown
Tyler Uplights / CMB Music Productions
Lumidesk Dealer
http://www.tyleruplights.com
lumidesk.forum
Posts: 95
Joined: Tue 26 Mar 2013 17:28

Re: latest upgrade problems

Post by lumidesk.forum »

Hello, did you test the Beta version, that look like an hardware issue. Did you update the interface to the latest firmware ?

Thanks
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