Crash

This section allows you to ask questions about LumiDesk's products.
af1960
Posts: 16
Joined: Sat 15 Oct 2011 13:27

Crash

Post by af1960 »

Hi,
I recently aquired Lumidesk. Works like a charm, except when i close the program it crashes. No harm, cause all changes are secure, but i wondered if someone else has te same problem. I had it running on WinXp at first, and i thought that it might be a problem with my system. A week ago i reinstalled my system with Win7, and the problem persists. Any ideas anyone?
Best regard,
Mark
Mark van Oosterhout
LumiDesk Ultimate
Rotterdam, Netherlands
lumidesk
Administrateur du site
Posts: 277
Joined: Fri 23 Apr 2010 09:00

Re: Crash

Post by lumidesk »

Hello Mark, can you tell me what version are you using? (date) and what do you do exactly to make the software crash?
Thanks
Julien CHEVALIER
LumiDesk Manager

Website : http://www.lumidesk.com
af1960
Posts: 16
Joined: Sat 15 Oct 2011 13:27

Re: Crash

Post by af1960 »

Hi Julian, thanks for your reply.
I'm using the aug 10 2011 09:02:23 version. What i do is exit the program (either with the Quit command or the close button on the right of the title bar.
The Lumidesk window disappears and immediately a message from windows pos up, saying the program had a problem and stopped functioning.
One more thing: the changes i make to the general setting are gone the next time i start up the program, so i guess it crashed before it could store these settings.
By the way, the beta version from the website displays the same behaviour.
Hope to hear from you. Thanks.
Best regards,
Mark
Mark van Oosterhout
LumiDesk Ultimate
Rotterdam, Netherlands
lumidesk
Administrateur du site
Posts: 277
Joined: Fri 23 Apr 2010 09:00

Re: Crash

Post by lumidesk »

ok I think the issue was fixed with the latest Beta, can you try it please?
www.lumidesk.com/download/LumiDesk_Beta.exe

Let me know
Thanks
Julien CHEVALIER
LumiDesk Manager

Website : http://www.lumidesk.com
af1960
Posts: 16
Joined: Sat 15 Oct 2011 13:27

Re: Crash

Post by af1960 »

Hi Julian,
Just installed the beta and it works great! Thanks a lot.
Best regards,
Mark
Mark van Oosterhout
LumiDesk Ultimate
Rotterdam, Netherlands
CMBDJ
Posts: 250
Joined: Fri 30 Apr 2010 13:10
Location: Tyler, Texas
Contact:

Re: Crash

Post by CMBDJ »

Users...also keep in mind that if you're running windows 7.....lumidesk likes it better if you run as administrator. You can right click on the lumidesk icon and click run as dminitrator each time.....OR you can right click....properties, security?? and check the box for run as administrator. After your next start up windows will always run lumidesk as admin.
Casey Brown
Tyler Uplights / CMB Music Productions
Lumidesk Dealer
http://www.tyleruplights.com
missbethany3302
Posts: 36
Joined: Thu 12 Jan 2012 23:42

Re: Crash

Post by missbethany3302 »

I am currently running the beta. I'm having a not responding problem when i click on something or do something that might be wrong. is this a new problem or would running as an admin fix it since i run windows 7?
CMBDJ
Posts: 250
Joined: Fri 30 Apr 2010 13:10
Location: Tyler, Texas
Contact:

Re: Crash

Post by CMBDJ »

Try running the program as admin and see what you get.
Casey Brown
Tyler Uplights / CMB Music Productions
Lumidesk Dealer
http://www.tyleruplights.com
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